A guide to understanding personal cyber insurance

We at Bidvest Insurance are proud to offer personal cyber insurance that covers you in the event of cyber attacks on your personal devices. Our Cyber Rescue product has been specifically designed to meet your evolving insurance needs while you interact with the world as a digital citizen. With online shopping and banking becoming the norm, getting cyber insurance is a smart move.

What is cyber insurance?

Personal cyber insurance covers you in the event of a cyber attack that targets you through your personal devices. Bidvest Insurance Cyber Rescue provides benefits that include an IT Helpline and Device Restoration, both of which are explained in more detail further on in this article.

Understanding cyber insurance:

Understanding cyber insurance is easier than you might think. Here are the most important terms you need to know the meaning of, in relation to Bidvest Insurance Cyber Rescue:

  • Antivirus software: Software that’s designed to prevent, detect, quarantine and remove viruses and malicious software from your device.
  • Cyber attack: Deliberate exploitation of your device system or personal online accounts, by an unauthorised third party, with intent to steal your money or complete unauthorised purchases of goods and/or services.
  • Cyber bullying: A form of harassment that uses electronic methods, including invasion, infringement or interference of your rights to privacy or publicity. This includes being framed or falsely portrayed, unauthorised public disclosure of your private information and intrusion as a result of cyber harassment.
  • Cyber deception: A form of trickery or a misleading initiative that results in the unauthorised loss of funds from your personal bank account, or the unauthorised purchase of goods and/or services. It’s carried out by a third party who gains access to your personal accounts or personal information, by deceptive means.
  • Cyber harassment: The sustained process of using electronic communication (including games, online dating portals, mobile applications, social networking platforms, comment threads in online content, forums and chat rooms) to send intimidating or threatening messages that target you or someone you care about. This is especially serious if the content of the harassing messages includes intent to inflict physical or psychological harm upon the aforementioned targets (includes cyber stalking, cyber bullying, cyber mobbing, offensive name-calling and intentional humiliation or public embarrassment).
  • Cyber liability: your personal liability for a financial loss suffered by a third party as a direct result of a virus or cyber attack that originates from your personal device and/or account.
  • Cyber theft: An unauthorised transfer of funds out of your account or the unauthorised purchase of goods and/or services. This is carried out by a third party who gains access to your personal account or to your personal information, by means of a cyber attack.
  • Device/s: Electronic devices used to access the Internet. These are devices owned personally by you as the Cyber Rescue insurance policyholder, and includes laptops, computers, tablets and selected mobile phones.
  • Operating system: The core system software that manages your device’s basic functions. Examples include Windows, iOS, Android and others.
  • Remote-access: The ability to access a device from a different (remote) location. This is usually done through a secure online connection in order for our IT Helpline consultants to assess or restore your personal device.
  • Virus: A type of malicious code or software programme that’s designed and written to alter the way a device functions. It’s designed to spread from one device to another, allowing it to modify or destroy programme files.

If you decide to get cyber insurance with us, you’ll be able to learn more about these and other policy-specific terms in your policy documentation.

Have more questions? Browse our blog or contact us online.

Cover for you and for your car.

Bidvest Insurance offers a wide range of insurance products to meet both your personal and vehicular needs.

Insurance options for you:

  • Cyber Rescue
  • Panic Alert
  • Legal Angel
  • Personal Accident Insurance

Insurance options for your car:

  • Scratch and Dent
  • Tyre Angel
  • Theftbuster Plus
  • Warranty
  • Driver Assist
  • Key Angel

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