Bidvest Insurance is a company within the Financial Services division of the Bidvest Group. Bidvest Insurance was founded in 1997 and, with the support of the larger Bidvest Group, we have expanded and evolved, becoming successful through consistent dedication to our customers, partners, values, and goals. Bidvest Insurance is a licensed insurer and an authorised financial services provider specialising in short-term insurance.
Our innovative suite of value-added insurance products are sold through our in-house contact centre, which is also an authorised financial services provider, providing sales and broking functions to Bidvest Insurance, as well as a host of other independent partner companies. Its cutting-edge systems have it perfectly positioned to offer both inbound and outbound sales campaigns, service calls, customer care, and any other contact centre based services.
Our Affinity division is dedicated to partnering with like-minded businesses across all industries to design and implement unique and purpose built insurance products that add value to the partners’ customer base.
We pride ourselves on the company we keep at Bidvest Insurance. A relatively small team, with the best experience and skill in the industry, our size allows us to remain innovative, responsive and flexible for our partners and clients. All this, while our name and the backing of the Bidvest Group enable us to offer what larger insurers can, from a financial and capacity perspective.
Bidvest Insurance opens its doors in Durban
Contact Centre division is launched
Product suite expanded
Theftbuster launched as a first of kind product in South Africa
Johannesburg office opened
New company values launched
Keyguard launched as a first of its kind product in South Africa
Launched our Affinity Business Channel
Expanded product suite to include lifestyle products
Launched Personal Accident
Launched Driver Assist
Launched Cyber Rescue
Launched Legal Angel
At the heart of our brand lies a set of values that define how we do business. A positive attitude, unstoppable energy, innovation through insight and understanding are carried throughout all that we do. These are the values that guide how we engage with our people, our customers, our business partners, our community and our environment.
These are the values that show us how to BE.
At Bidvest Insurance, teamwork and the delivery of excellent service form our core focus.
Our internal teams are led by our management team, comprised of esteemed field experts.
Phillip Donnelly - Managing Director
Phillip Donnelly joined the business in 1992. During his time at Bidvest he has held a number of management positions in various businesses, including motor retail, sales and marketing, and insurance.
Phillip was appointed to both the short term and life boards in 2006. He previously ran the short term insurer in 2011, growing it from a single product business to a multiple product provider. He is committed to delivering value for customers, partners and shareholders which, together with his passion and energy, led to his appointment as managing director in 2017.
Alastair Petticrew - Financial Director
Alastair is a Chartered Accountant (SA) and joined the business in 2018 with a wealth of local and international experience. He started his career at KPMG, prior to which he moved to Hulamin where he spent five years at management level. Alastair is known for his positive outlook in often complex financial landscapes.
Alastair is currently the vice-chairman of the South African Institute of Chartered Accountants’ Eastern Region, a position he has held since 2018.
Devan Pillay - Head: Operations
Devan started his career in 1991 with the Bear Group, which merged with McCarthy and was subsequently bought out by Bidvest in 2008. He has 11 years’ experience in furniture insurance and 15 years in personal lines and commercial insurance. He has a passion for finance, and previously managed the Bidvest Insurance finance division. Devan was appointed head of operations in 2018.
Imthiaz Yacoob - Head of Direct Insurance
Imthiaz joined Bidvest Insurance in 2010 and is one of our most charismatic employees. He started out as a telesales consultant and worked his way up to head of direct insurance, working for insurance companies such as Hollard, Imperial and Liquid. With 20 years’ sales and insurance experience, he is perfectly poised to grow this division and take it to new heights.
Ozzy Jacobs - Head: Human Resources
Ozzy is a qualified Human Resources Professional with a wealth of experience in the HR field. He started his career at Independent Newspapers in 1994 before joining McCarthy Motors, now BidAuto, in 2002 where he spent 12 years part of which was at Bidvest Financial Services. He then moved on to RCL Foods, spending 5 years as an HR Executive before returning back home to Bidvest Insurance as their Head: HR on 01 July 2019.
Roy Stephens - General Manager: Compliance
Roy has been involved with compliance since the advent of the FAIS Act in 2004. Since then, he has been an active participant in regulatory development consultations with the regulator. He joined Bidvest in 2014 and has headed up our compliance division since then.
Zuki Ngcobo - Risk Manager
Lucy Cooke - Marketing Manager
Nevan Reddy - IT Manager
Ian Human - Product Development Manager
Claire Brider - Customer Experience
Dave Howell - General Manager: Motor
Dave has been with Bidvest Insurance since 2011. His career started out in the financial services sector and then onto the motor industry where he held a Sales Manager and then a Dealer Principal role at a VW / Audi dealership. He has performed various managerial roles in the financial sphere, including heading up McCarthy Finance a Joint Venture between the McCarthy Group and WesBank, before moving into the COO role for WesBank’s motor division.
He has performed various managerial roles in the financial sphere, where he eventually served as COO for WesBank’s motor division.
Join Our Team
We’re on the search for a talented, energetic and experienced people to join our innovative team at Bidvest Insurance!
We believe in partnering with people who embody the values & passion of our company and we are extremely proud to have such fantastic individuals in our team of Bidvest Insurance brand ambassadors!
Jane Linley Thomas
East Coast Radio DJ and Kindness Ambassador
Rugby Legend and Supersport TV Presenter
At Bidvest Insurance, we take our responsibility to the communities we operate in very seriously. Every member of staff actively participates in various causes across the country. We partner with cause-based organisations involved with education and youth empowerment across South Africa.
Here is an overview of just some CSR work invested into by Bidvest Insurance. You can gain more insight into these by browsing our Blog at any time.