Client Testimonials

We love hearing back from our customers, both the good news and the bad news. The bad news helps us get better and the good news motivates us to keep giving the best service we can.

Here are a few stories submitted to us by some of our wonderful clients, take a read and see how our products have helped in some way or other.

If you would like to submit a story please email marketing@bidvestinsurance.co.za

Mr Moodley

I was travelling home from my parents house one evening, when a car on the opposite side of the road...

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I was travelling home from my parents house one evening, when a car on the opposite side of the road suddenly swerved into my lane and we had a head on collision! Luckily no one was injured, but my car was a write off, I’d only had it a year! After my insurance payout there was still an outstanding amount of R26,500 that had to be paid, I panicked – I didn’t have that sort of cash old lying around! But after chatting to Bidvest Insurance about my shortfall policy I had luckily taken out, the whole amount was covered so I didn’t have to pay a thing! Thank you Bidvest Insurance, I’m now back on the road.

Mr J Ndlozi

It was around sunset and my wife was driving home from work when someone skipped a stop street and c...

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It was around sunset and my wife was driving home from work when someone skipped a stop street and crashed right into her! Luckily she was not badly hurt, but the airbags deployed and the front of the car was very badly damaged. In fact, the damage was so severe that the car was a write off, which was devastating for me and we had only bought the car 6 months ago!
I was so happy when I realised that my shortfall policy would cover all the costs, I was a bit resistant when taking out the policy, but now that I have seen the value of a shortfall policy I am so happy that I made the right decision, I will definitely recommend this product going forward, especially when financing a car.

Dr B Baholo

My gears began making a loud noise and banging into place, I also then noticed that the vehicle coul...

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My gears began making a loud noise and banging into place, I also then noticed that the vehicle could not go into reverse! The worst feeling, other than the fact that my car was damaged, was the thought of how much this was going to cost me. I took it straight to the dealership where they told me the mechatronics were faulty and needed to be replaced. I definitely found my Bidvest Insurance Warranty to be of value as the premium was nearly a fifth of what the repair cost was!

Mr Kekana

I was at home when I noticed that the vehicle was leaking, I opened my bonnet and immediately knew I...

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I was at home when I noticed that the vehicle was leaking, I opened my bonnet and immediately knew I had to go back to the dealership for advice. Initially I was quite anxious as I knew this would be expensive and didn’t like the idea that my car was damaged.On assessment it was found that the coolant was leaking and running through the wiring system causing the faults so the water pump and thermostat had to be replaced.
But I was very happy when told that the costs would be covered, this was a big saving for me! Based on my experience with this product I will definitely tell everyone that the Bidvest Insurance warranty is very good, it has helped me plenty.

Mr S Mbonani

Mr Mbonani, was travelling on the R568 towards Kameelpoort in very heavy rain when the incident happ...

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Mr Mbonani, was travelling on the R568 towards Kameelpoort in very heavy rain when the incident happened and gave him a jolt! He wasn’t sure what he had hit due to the heavy rain, but after assessing the damage to the two left hand side tyres, he realised he must have hit a dreaded hidden pothole. “I knew I had damaged my tyres but I wasn’t too worried because I remembered I had taken out a tyre policy and felt very relieved in this knowledge. I would definitely recommend this product as I feel it was good value for money”.