Not happy with a product or service you have received? We want to hear about it. Please send us all the details and we’ll investigate and see where things went wrong and hopefully put your mind at ease.

Simply complete the form to submit your complaint, or contact us on the below details.


Motor Value Added Products Related Complaints contact details:

If you have any insurance related complaints regarding a policy you have received from Bidvest Insurance Ltd or its Policy Administrator, IUA Business Solutions (Pty) Ltd, please use the following contact details:



The Complaints Manager
PO Box 25038

IUA Business Solutions Tel: 0861 010 111

Bidvest Insurance Tel: 0861 66 88 88

Submit a Complaint

Complete the form below

Links to other Contacts