My Warranty by Bidvest Insurance

Everything you need to know about My Warranty

We’d love to believe that regular servicing and checkups would be enough to ensure that our cars are well taken care of. Unfortunately, even when we keep to the right checkup and service schedules, mechanical and electrical breakdowns still happen. Those unexpected expenses can put a ding in your car, your day, and your budget.

Your vehicle makes life a lot easier for you. Being inconvenienced by an unexpected breakdown will surely ruin your schedule, or worse, it could put your life at risk. My Warranty by Bidvest Insurance keeps you and your vehicle covered, when you need it most.

Reasons to buy a car

Cars can be expensive, they are, however, an essential part of our daily lives. We use them to get to work, to go grocery shopping and, among other things, to cart the kids around.

If you own your own car, you’ll enjoy the convenience of being able to travel anywhere you want, any time you want. You’ll have a new found sense of independence by not having to rely on uber, taxis or carpools. You’ll be in charge of when and where you’re going, when you arrive and when you leave.

You’re probably already a busy bee, but with your own car, you can definitely make life a little bit easier for yourself. You won’t have to spend time waiting for your uber, taxi or carpool. Even though you may still get stuck in traffic, you will control your own schedule, that means you can leave work or home whenever you’re ready.

Tips for taking care of your car

Keep your car clean: The number one best way to take care of your car is to keep it clean. A regular clean of the inside and outside of your car each month will not only keep it looking fresh, but it will also keep all the dirt and grime away that could damage both the interior and exterior of your car.

Check your tyre pressure: Tyres are not cheap! It’s important to check your tyre pressure at least once a month. Incorrect tyre pressure can lead to a number of problems, including poor breaking, using more fuel, and of course, a flat tyre. It’s also a good idea to rotate your tyres on a regular basis to make sure you get the most out of them before you need to replace them.

Get Car Insurance: Yes, you may be one of the best drivers in the world, but all it takes is one bad driver to cause an accident. You don’t want to be left paying for a car you can’t drive. Car Insurance gives you peace of mind knowing you’re covered if anything happens. Click here to learn more about Car Insurance from Bidvest Insurance.

What should I do if something goes wrong with my car?

If something goes wrong with your car or you suspect something is wrong with your car, you should always make detailed records of everything, including a timeline with photos/videos. This way you will have proof of the issues and when they started. You should always contact the dealership you purchased it from as soon as you notice something is wrong. If possible, via email so you have a record of all correspondence. The services department would then need to have a look at the vehicle to see if there is anything wrong with it and if anything is covered under warranty or a service plan.

What is My Warranty?

My Warranty is a policy with benefits tailored to help you in the event of a mechanical or electrical breakdown. The policy benefits are available to you 24/7. When you need help, it’s just one call away.

Why should you get My Warranty?

Through the My Warranty policy, we have taken into consideration every challenge the South African car owner goes through. Our wide range of warranty products will protect you, your car, and your wallet. When you drive you will have full peace of mind because Bidvest Insurance My Warranty cover has you protected.

What does the My Warrant product cover?

  1. Overheating / Overfueling: If a component covered under My Warranty is the reason for your car overheating, you will be covered under our My Warranty policy.
  2. Instalment Protection: The uncertainties of life are never ending. In the unfortunate event of losing your job or being diagnosed with a dread disease, you can get your instalments paid, up to the value of R3 000.
  3. Wear and Tear Failure (Covered Components): Time heals all wounds, but sometimes it just turns the new to old. My Warranty covers damage that results from wear and tear.
  4. Engine, Gearbox, Differential: My Warranty has you covered should your car break down as a result of engine, gearbox or differential failure.
  5. Turbo/Super Charger, Prop Shaft, Steering Mechanism, Braking System, Fuel System, Cooling System, Electronics, Electronic Ignition, Air Conditioning System, Suspension, Wheel Bearings, Management System, Vehicle Infotainment System, Emission System, Other: Get covered for these components and lubricated parts under My Warranty.

What components am I covered for?

  • Engine
  • Gearbox
  • Differential
  • Emission System
  • Vehicle Infotainment
  • Management System
  • Wheel Bearings
  • Suspension
  • CV Joints
  • Turbo/Super Charger
  • Prop Shaft
  • Steering Mechanism
  • Air Conditioning System
  • Braking System
  • Fuel System
  • Cooling System
  • Electronics
  • Electronic Ignition

What assistance does the My Warrant product provide?

  1. Roadside Assistance: Nothing says, “worst case scenario” like your car breaking down in the middle of nowhere. That is why Bidvest Insurance’s My Warranty roadside assistance benefits include:
  • Towing: If our registered professionals can’t fix your car on the spot, we will cover you for towing of up to 400kms, to make sure your car gets where it needs to be.
  • Changing of flat tyres: If you’re left in despair and without a spare, we’ll send someone out to help you get back on the road and safely home.
  • Flat battery assistance: Need a quick boost? My Warranty offers flat battery assistance to give your vehicle the spark it needs to get your day going.
  • Locksmith for locked key retrieval: Silly mistakes happen to the best of us. If you have accidentally locked your keys in your car we will send you a locksmith to help you get back on the road.
  • Car hire: If your car is out of action because of an electrical or mechanical breakdown, we will give you car hire for up to 5 days to make sure that you are not inconvenienced.
  • Hotel accommodation: If you’re stranded more than 100kms from your home, BIdvest Insurance My Warranty gives you up to R3000 for any hotel accommodation to make sure that you are safe and taken care of.

2. Medical Assistance: Whether you are in need of emergency medical assistance or you just need to be in the know, Bidvest Insurance My Warranty’s medical assistance benefits include:

    • Telephonic medical advice: Available 24 hours a day, our medical and information hotline gets you the best medical advice, regardless of what it might be.
    • Emergency medical transportation: Medical assistance benefits include emergency services transport, across South Africa. Our network of partner ambulance services are available by land and/or by air.
    • Inter-facility transportation: Should you need to be moved to a different facility for medical assistance, our My Warranty benefits will cover you for any cost involved.
    • Medical repatriation: In the event that you are hospitalised far from home, Bidvest Insurance My Warranty will pay the full cost of moving you to a medical facility that’s closer to your residence.
    • Escort of minors: You would never want to leave your children stranded, and neither would we. The medical assistance benefit will cover the cost of making sure that your children are taken to a place where they are safe and well taken care of.
    • In-hospital medical monitoring: If you are hospitalised far from home we will monitor your progress and keep your loved ones up to date with information of your wellbeing.
    • Compassionate visits: The thought of being hospitalised far from home and your loved one is a daunting thought for anyone. Bidvest Insurance understands this and that is why we will cover a loved one to come and visit you if you are hospitalised for more than 5 days.

3. Repatriation of Mortal Remains: Should the devastating event of death occur while you are away from home, your mortal remains will be repatriated to the town where you permanently reside.

Why Do I Need This Cover?

Car troubles are inconvenient at best, and are often accompanied by costs like call-out fees, towing charges and more.

As vehicles get older, and manufacturing warranties fall away, vehicles also become more prone to expensive breakdowns.

Mechanical warranties are designed to offset these repair costs when the inevitable happens and to protect your pocket against any mechanical or electrical breakdown of a host of components in your car.

How much do I pay?

No two vehicles are alike. Our premiums are tailored to suit your specific vehicle model, age, and mileage. For more information and a free quote click here.

How do I claim?

If you would like to submit a claim. Click here and submit a form. A claims assessor will then be in contact with you to guide you through the claims process.

It’s alway best to be safe, rather than finding yourself in a world of regret later. Bidvest Insurance understands that, as your car gets older, it is more prone to mechanical breakdowns. Our policy benefits have you covered, making sure that your wallet is protected and your car is in tip top shape.

Cover for you and for your car.

Bidvest Insurance offers a wide range of insurance products to meet both your personal and vehicular needs.

Insurance options for you:

  • Cyber Rescue
  • Panic Alert
  • Legal Angel
  • Personal Accident Insurance

Insurance options for your car:

  • Scratch and Dent
  • Tyre Angel
  • Theftbuster Plus
  • Warranty
  • Driver Assist
  • Key Angel

Simply complete your details so a Bidvest Insurance consultant can call you back to assist you.

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