Change of administrator
At Bidvest Insurance we strive to deliver the very best experience to all of our policyholders, which is why as of 1 November 2021, Bidvest Insurance Brokers (Pty) Ltd will be the new administrator of your plan with us.
There is nothing that you need to do, but as a courtesy we would like to inform you of the following:
What does this mean for you?
- There is no change to your plan and all of your benefits remain the same.
- You will still be able to reach us using the same phone number, 0861 272 777, for any queries.
- If you’d like to send us an email, please have a look at our contact details below.
- The current administrator, IUA Business Solutions, will continue to manage and finalise all claims received before 1 November 2021, and you will need to contact IUA with any queries related to claims registered before 1 November 2021.
- After 1 November 2021, all new claims and administration queries will be processed by Bidvest Insurance Brokers (Pty) Ltd.