Promotion of Access of Information Act PAIA/POPI

 

REGISTRATION NUMBER 1997/019461/06BIDVEST INSURANCE LIMITED INFORMATION MANUAL IN TERMS OF THE PROMOTION OF ACCESS Bidvest Insurance Brokers (Pty) Limited, Registration Number 1967/000378/07

Access to information as required in terms of the PROMOTION OF ACCESS TO INFORMATION ACT, No. 2 of 2000

 

1. INTRODUCTION

The Companies offers a variety of motor vehicle and lifestyle insurance and non-insurance products to meet a variety of customer needs. Its operations include the processing of information to which access may, from time to time, be required by an individual or juristic entity.

2. PROCEDURE FOR OBTAINING ACCESS TO INFORMATION

Contact details

Any person who wishes to request any information from Bidvest Insurance Limited or Bidvest Insurance Brokers (Pty) Limited to protect or exercise a right may contact the Information Officer at the following contact details:

Postal address
The Information Officer
Bidvest Insurance Limited
PO Box 25038
Gateway
4321

Tel: (031) 514 8000
Fax: (031) 514 8200

E-mail: info@bidvestinsurance.co.za
Website: bidvestinsurance.co.za

Physical address
2nd Floor Lincoln on the Lake
2 The High Street
Parkside
Umhlanga Ridge
4319

Prescribed Access Form

A request for access to a record or information held by Bidvest Insurance Limited or Bidvest Insurance Brokers (Pty) Limited must be made in the prescribed form to either of the companies at the address or e-mail address provided above.  To access a copy of the prescribed form, click here: Form for Request for Access to a Record  

If you wish to submit a request, you must provide:

  1. Details of the record that you are requesting;
  2. A copy of your valid South African ID document or card;
  3. A copy of a power of attorney (if applicable);
  4. A description of the right you seek to exercise or protect;
  5. Details of how the information requested must be provided if the request is granted; and
  6. Your contact details.

3. THE ACT AND SECTION 10 GUIDE

The Information Regulator has published a Guide on how to use the Promotion of Access to Information Act 2 of 2000 which can be accessed using the following link:

https://inforegulator.org.za/wp-content/uploads/2020/07/PAIA-Guide-English_20210905.pdf

Alternatively, a copy of the Guide can be obtained from the office of the Information Regulator using the contact details as follows:

The Information Regulator:

JD House
27 Stiemens Regulator
Braamfontein
Johannesburg 2001


PO Box 31553
Braamfontein
Johannesburg 2017
Tel No. +27(0) 10 023 5207
Email: inforeg@justice.gov.za
Website: www.justice.gov.za>inforeg>

 

4. AVAILABILITY OF THE MANUAL

The Promotion of Access to Information Act requires all entities to have a Manual in place which provides full details regarding how you can access documents or information held that entity.  The Manual for Bidvest Insurance Limited or Bidvest Insurance Brokers (Pty) Limited may be downloaded here:  PAIA Manual.

Please read this Manual carefully to ensure you have all the details regarding the documents or information which you may access and the processes which may be required for accessing those documents or information.

 

For more information on PAIA please click here.