Roadside Assistance: Don’t get stuck on the side of the road

Roadside Assistance from your Bidvest Insurance Mechanical Warranty policy

Roadside assistance is an essential when you’re driving on South African roads. Mechanical Warranty is an insurance policy that puts you and your wellbeing first. Car troubles are a significant inconvenience for many people. From call-out fees to costly repairs, one way or another, it’s going to cost you extra money.

When cars start to age, and manufacturing warranties fall away, your car also becomes more prone to expensive breakdowns. As a result, you may find yourself in a situation where you will need constant repairs from constant breakdowns. The worst thing about the constant breakdowns is that they can happen anywhere, sometimes far from home or any form of civilization.

Bidvest Insurance provides policy benefits that keep you safe, no matter where your car may come to a surprise stop. That is why we introduced Mechanical Warranty.

What is Mechanical Warranty?

A warranty is a policy that provides you with cover for your car should you suffer a mechanical or electrical breakdown. Warranties are designed to offset repair and labour costs when these inevitable breakdowns or mechanical failures happen.

Bidvest Insurance offers cover for a wide range of mechanical warranty needs for you and your vehicles. Regardless of your car’s age and mileage, Mechanical Warranty policy benefits can ensure your car stays covered.

What are the benefits of Mechanical Warranty’s roadside assistance?

The main benefit of Mechanical Warranty’s roadside assistance is your safety and wellbeing. Bidvest Insurance works with over 2500 service providers across the country. This means that we are able to give you assistance, regardless of where and when you get stranded.

Our emergency roadside and home assistance teams are always on call, and always ready to come to your aid. That’s 24/7 roadside assistance, at your beck and call.

What am I covered for?

  • Towing services: A towing service will tow your vehicle wherever it needs to go, for up to 400 kilometres.
  • Tyre change: We’ll change your flat tyre on the roadside.
  • Flat battery assistance: We’ll send someone out to help you with a flat battery.
  • Locksmith Services: We’ll send a locksmith to you, to retrieve keys locked in your car.
  • Car hire: Bidvest Insurance Roadside Assistance includes up to 5 days of car hire.
  • Hotel accommodation: If you’re more than 100 kilometres away from home, we provide hotel accommodation.

Why do I need towing services?

Forgetting to service your car, or ensure its maintenance schedule is up to date, happens all too often. Neglecting your vehicle, however, can result in rocky roads ahead.

Being stranded in the middle of the night with no phone battery or help in sight can be dangerous. There are many reasons why you will need towing services.

  • Your car breaks down in the middle of nowhere.
  • Your car engine overheats.
  • You were involved in a collision.
  • You run out of petrol.
  • Extensive tyre damage.
  • Mechanical failure.

In these situations it might not be possible to fix your car on the spot. This means that your car will have to be towed to the nearest and safest place.

Why do I need a tyre change?

All cars nowadays come with a spare tyre and the tools you’ll need to change a tyre. So, yes, it is possible to change your tyre on your own. But changing a tyre is not a skill everyone has.

On top of that, there are other factors that might come into play. You could have lent your tools to someone else and forgot to get them back.

You might find that the spare tyre you thought you had is actually flat. You may need roadside assistance to help change your car’s tyre.

Why do I need flat battery assistance?

When was the last time you checked your car battery? The answer for most people is probably, never. Batteries produced in South Africa are of good quality, but they are often improperly charged and maintained.

When your car battery dies in the middle of nowhere, you’ll need roadside assistance. You could wait for a helpful person to come along, or you could call for Roadside Assistance. The safer option? Calling Roadside Assistance.

That is why you will need to make sure that you are covered, even for things that seem unimportant, like a flat battery.

Why do I need locksmith services?

Getting locked out of your car is a highly inconvenient and stressful occurrence. It could be the result of:

  • Lost/stolen keys.
  • Broken keys.
  • Accidentally getting locked out.
  • Dead remote batteries.

Breaking your windows and jumpstarting your car hijacker style is not an option. The only option you have is to call a locksmith. This could be a costly exercise. That is why you need to be covered by Mechanical Warranty.

Why do I need car hire?

When your car breaks down, roadside assistance should be your first call. But, there may be more to come. The damage might be too much to fix on the spot or on the same day. This means that your car will need to be taken away for a few days.

The inconvenience of not having a car puts strain on your everyday life and your activities. Mechanical Warranty gives you car hire for up to three days while your car is being fixed. This is to make sure that your life is not inconvenienced in any way.

Why do I need hotel accommodation?

Breakdowns happen when you least expect, and in places you least expect them to happen. A mechanical breakdown can happen when you’re really far from home. If your car cannot be repaired on the spot and car hire is not available, Mechanical Warranty covers you for hotel accommodation.

How much cover do I get?

The Mechanical Warranty policy by Bidvest Insurance provides cover of up to R15 000 a year for any claims under the Roadside Assistance benefit.

How do I claim?

You can contact us on 0861668888 or email warrantyclaims@bidvestinsurance.co.za to notify us of the incident. Our dedicated assessors will then guide you through the claims process.

Bidvest Insurance is dedicated to ensuring that our policy options are the best for you. We know that your car is one of your most important assets. To make sure your helping hand is never too far away, you have Mechanical Warranty Roadside Assistance with you throughout all of South Africa. Bidvest Insurance has you covered.

Cover for you and for your car.

Bidvest Insurance offers a wide range of insurance products to meet both your personal and vehicular needs.

Insurance options for you:

  • Cyber Rescue
  • Panic Alert
  • Legal Angel
  • Personal Accident Insurance

Insurance options for your car:

  • Scratch and Dent
  • Tyre Angel
  • Theftbuster Plus
  • Warranty
  • Driver Assist
  • Key Angel

Simply complete your details so a Bidvest Insurance consultant can call you back to assist you.

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